Money stuck while the buyer left feedback | Community Mentor Help

one-no · 2026-01-24T14:00:19.476000Z

Hello, It’s unacceptable on Ebay’s part to block funds on the pretext that the buyer did not send a message through the messaging system, when they confirmed it with a rating. I contacted customer service, who no longer respond to my callback requests because I made it clear that this had become utter nonsense! I have been an eBay seller for 20 years, and it’s sad to see a platform become what it has become. I’m being told that I must receive a message from the buyer confirming receipt of the item, even though they already left me positive feedback. My money is blocked! Unacceptable!

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Money stuck while the buyer left feedback | Community Mentor Help | eBay France