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Scammed as an Ebay seller, my dispute was closed
Summary: lecollectionneur13008 expresses his dissatisfaction regarding a dispute with eBay. The buyer was refunded without returning an item worth more than 600 euros, and is no longer responding to messages. The dispute was closed unfairly, and lecollectionneur13008 is asking for it to be reopened, while threatening to take legal action if no solution is found.
order number [Deleted] and dispute number [Deleted]
Hello
The buyer was refunded for an abusive malfunction dispute without returning the item.
A set worth more than 600 euros. He is obviously no longer responding
There is no proof of return and he is no longer responding.
The case was wrongly closed.
I would like the dispute to be reopened immediately by sending this text, but I do not have eBay's email address
Hello,
I formally contest your decision.
The buyer received a refund without returning the item. This item is worth more than 600 euros. As of today, no proof of return has been provided and the buyer is no longer responding to my messages.
Under these conditions, closing the dispute is neither understandable nor legally justified. There is suspicion of abuse of the buyer protection program.
I therefore ask you to immediately carry out a new review of the case and provide me with a clear legal justification for your decision.
Without a solution from you, I will be forced to take legal action.
Regards
