Scam | Community Mentor Help

docteur021983 · 2024-11-16T11:07:36.345000Z

Hello The seller is required to communicate to the customer a delivery date or deadline BEFORE the signing of the contract that binds them (article L. 111-1 of the consumer code).On November 13, 2024, between 02pm and 03pm by paying for this order, I signed a contract to be delivered between November 15 and 16.However, after making this payment, which therefore signed this contract, you changed the contract by moving delivery to between November 18 and 21!That’s called a scam, fraud...IT IS FORBIDDEN BY LAW!Since Wednesday, November 13, right after signing the contract by paying for this misleading order, I am requesting a FULL refund, i.e. 80.55 Euros.This message is my final reminder before notifying the authorities, filing a complaint, seeking damages...Reminder of the law:Imprecise clauses, such as "subject to supply availability" or "for information only," are "presumed abusive," explains the National Consumer Institute (INC).In the absence of information or if the contract is not performed immediately (in accordance with the 3rd paragraph of article L. 111-1 of the consumer code), the professional has a maximum period of 30 days to deliver the customer (article L.216-1 of the consumer code).The National Consumer Institute indicates that, if the seller does not respect the delivery date (THIS IS MY CASE), I can:- notify them and suspend payment (article L. 216-6-1, 1st paragraph of the consumer code)- cancel the sale and notify them (article L. 216-6-II, 2nd paragraph of the consumer code)- request damages (article L. 216-6-II of the consumer code)- if I have not blocked the debit, THE SELLER MUST REFUND ME THE FULL AMOUNT within 14 days (article L. 216-7 of the consumer code) and the amount will be increased by 10% if the refund is made after 14 days, 20% if the refund is made after 30 days, 50% beyond that (article L. 241-4 of the consumer code)

Home
Aide des Mentors de la communauté
Forums de discussion
Groupes
Actualités eBay
eBay Aide

Discussions

Catégories

Discussions

Scam | Community Mentor Help | eBay France