Scam: buyer opening a dispute for item not as described. | Community Mentor Help

copainchien · 2025-08-24T15:29:54.880000Z

HelloI’ve been on eBay for many years and for the first time I’m running into a big problem. A buyer, 14 feedback ratings, Italian, I’m French, opened a dispute for item not as described. I called several times, sent emails, but since I didn’t agree to pay for the return label, eBay Italy decided to refund the buyer. So I’m left without the item, and eBay stated that they will deduct the amount of the item price, shipping, and fees from me.What can I do.The item was described in the listing, in the title, and in the photos. Over the phone eBay France guaranteed that it wouldn’t be a problem. And now they’re telling me it’s too late, the decision has been made, the buyer has been refunded. Have you ever had this problem and how did you deal with it. I’m ready to take it to court if necessary. Thank you to all the honest eBayers!

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Scam: buyer opening a dispute for item not as described. | Community Mentor Help | eBay France