Scam - buyer claims an item isn't the right one when it is!!! | Community Mentor Help

destock-beauty · 2024-01-13T22:37:08.402000Z

Good evening eBayers, I sold a cosmetic product worth over 170 euros in Spain. The buyer (only one feedback) was delivered the item and opens a dispute with Paypal saying that instead of the product she received a large electronic object :-)) Ebay can't do anything, we have to wait for Paypal's verdict... I send them the photos of the package, well sealed! and of the product. I write to the buyer several times, no response. Paypal sides with the buyer 3 weeks later. She is refunded, never replied to my messages and never sent anything back... Ebay can't do anything because the financial institution has made its decision. Has anyone ever had this happen? what should be done

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Scam - buyer claims an item isn't the right one when it is!!! | Community Mentor Help | eBay France