LockedDiscussion interactions are currently paused.Community Mentor HelpChevronRightIconArticleI bought an item earlier this month; it’s supposed to arrive on September 7, but tracking got stuck on August 25. Is that normal or not? I don’t understand.djly_31View listingsPosted 1 year ago·Last reply 1 year ago See original 1 commentComment Newest*miss-tigri*Mentor1 year agoView listingsIf tracking is paused, maybe the package is waiting to clear customs. Check with this site: https://parcelsapp.com/fr Otherwise, wait until the estimated delivery date has passed to follow the procedure for a not received package: https://www.ebay.fr/help/buying/returns-items-not-received-refunds-buyers/obtenir-de-laide-pour-un-objet-qui-nest-pas-arriv?id=4042&st=7 See original
*miss-tigri*
Mentor1 year agoIf tracking is paused, maybe the package is waiting to clear customs.
Check with this site: https://parcelsapp.com/fr
Otherwise, wait until the estimated delivery date has passed to follow the procedure for a not received package:
https://www.ebay.fr/help/buying/returns-items-not-received-refunds-buyers/obtenir-de-laide-pour-un-objet-qui-nest-pas-arriv?id=4042&st=7