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Purchased item not received
Summary: zakabout_81 reported not having received a rear ABS sensor for a Yamaha MT 09, although the item had been paid for. After contacting the seller without a satisfactory solution, zakabout_81 is asking for help to receive the item or get a refund. lingma85 advised following eBay's claim process, while respecting the deadlines in order to benefit from the buyer guarantee.
We purchased an item represented by a Yamaha MT 09 2021-2022 rear ABS sensor, B7N, but unfortunately we have not received it to this day even though it has been paid for. After contacting the seller [Pseudo] , we received no suitable response explaining the cause and resolving the current problem. We ask you to take a look at our situation and help us receive the item or refund us.
Thank you for your understanding
lingma85
Mentor2 years agoGood evening @zakabout_81
You didn’t post your message in the right place...
Forum participants don’t have access to your account or your transactions...
However, you should do what’s in the following link if the delivery date has passed ---> Get help with an item that hasn’t arrived | eBay
You have 30 days after the scheduled delivery date to act. (you need to respect all the deadlines listed in order to benefit from the "buyer protection"...)
Kind regards