Item arrived broken | Community Mentor Help

ketterin-50 · 2024-04-05T17:46:59.734000Z

Hello, I ordered a dish. Unfortunately, it arrived in small pieces even though the outside of the package is perfectly intact. I’d be tempted to say the inner packaging was a bit insufficient, but that’s a matter of perspective. The seller says it was enough. He’s sending me back to Ebay or the carrier and refusing returns. I’m a bit surprised by how abrupt his response was and I don’t know how to proceed. What should I do?

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Item arrived broken | Community Mentor Help | eBay France