Asendia: package "Dispatched by Asendia", for 10 days....

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Summary: nico353535 shares their frustrating experience with Asendia, citing a lack of updates on several packages for 10 days. They express difficulty getting responses, including Asendia redirecting them to the sellers, and ask the community about similar experiences. lingma85 suggests following eBay’s steps for items not received, while another participant suggests reconsidering waiting as a solution. The thread also contains humorous exchanges between the participants.

Hello,

I have several packages, bought on the same day, from different sellers, but with one thing in common: ASENDIA ....

No more info/update for 10 days now.

No one to contact (Asendia sends me back to the seller, the seller tries and sends me back to Ebay, ebay sends me here (or says to wait the one-month deadline before worrying.... total bullshit) :

- package lost or delayed?

- Why the blackout on tracking?

- Have you ever had this experience? (and in the end, package returned?)

Thanks in advance for your help

(orders placed at the end of November, beginning of December, all from the US)

nico353535

636 View listings

Posted 7 months ago·Last reply 7 months ago

6 comments

lingma85

Mentor7 months ago

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Hello @nico353535

If your purchase hasn't arrived within the expected time, do what's in this link----->

Get help with an item that hasn't arrived | eBay

this may be more effective than asking you multiple questions about a possible bug...

On the other hand, everything that comes from the US is scrutinized by customs and therefore takes longer to arrive (not to mention rejections for lack of customs paperwork or embargoes on certain products..)

If it's a Christmas gift, plan B...

Best regards

nico353535

OP7 months ago

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"koalagris eBay Member" : Thanks for posting a completely off-topic link. Are you an AI?

The items are Star Wars toys, no embargo, I’ve already bought this kind of thing, no problem, etc. etc. etc.

This isn’t a bug (8 bugs, from different sellers?)

Here, I’m talking about the delays linked to Asendia (cf: go look at Asendia’s reviews, 100% negative, a record) and its lack of transparency (10 days with no news, and with NO possibility of asking anything).

For the Lingma85 link, uh....it ALWAYS points to the same thing: "wait".

The delay is until early January.....then, I could ask for a refund......great....

That wasn’t really my question....

So, my question was:

" Have other buyers, right now, had problems with items bought abroad, shipped by Asendia, and which have had no update for more than 10 days?"

If so, "did some of them finally receive the item?

=> within the time frame announced right at the start of the purchase? After? Never?

A tracking update freeze (shipping paid 29 euros, for a small light item) is pretty unacceptable. And nobody, neither eBay nor Asendia (same entity anyway) provides any information...

(the seller tried everything on their side).

Thanks for your replies (reply NOT off-topic......NOT AI, thanks)

koalagris

Mentor7 months ago

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Dang! here I am, unmasked!!! 😂🤖😱

I see that you are sticking with the same behavior, just as unjustified as it is inappropriate (see link posted previously), and that it is therefore pointless to spend time replying to you (since you have such an opinion of a forum and its respondents, it is not appropriate to keep posting).