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Ebay support for disputes
Summary: darkrit-31 expressed frustration after buying an item to pick up from a seller, but never got a response about the additional shipping fees. Ebay closed his complaint, leaving the seller with the money and the item. darkrit-31 is looking for advice on getting help from Ebay to recover his money or complete the purchase. *miss-tigri* shared a link to an Ebay help page about items not received.
I made the mistake of buying the item to pick it up from the seller. I contacted the seller to ask for a price for the additional shipping costs and never received a response. Ebay then closed the complaint. The seller has my money and my item. I tried to dispute the issue, but when I click on the item to continue the dispute, the page goes blank (just like the seller). Is there a way to get help from Ebay to force the seller to refund me or give me a price to send me the item?
*miss-tigri*
Mentor6 months agohttps://www.ebay.fr/help/buying/returns-items-not-received-refunds-buyers/obtenir-de-laide-pour-un-objet-qui-nest-pas-arriv?id=4042&st=7