Waiting for a refund from the seller

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Summary: canaille44 bought seals that didn’t fit and agreed to return them at their own expense. However, the seller claims not to have received the return and refuses to issue a refund. *miss-tigri* and jacquelinedu36 advise following the tracked return procedures and asking eBay to step in for the refund.

Hello, I had the opportunity to buy 3 sealing gaskets ( item [Référence]) that I did receive. (Order [Référence])

In the end they weren't suitable for what I needed. I went through the seller, who accepted the return at my expense. ( Return [Référence]). I sent the gaskets back through a friend. The seller tells me that he never received the returned gaskets.

I contacted him again to let him know that it had indeed been sent. He is not accepting the refund. I'm at a dead end. Can someone help me please?

Many thanks.

Kind regards

Vince