Attention à Trustly group ab | Community Mentor Help

nina_williams60 · 2024-04-24T23:06:47.645000Z

Hello,Having had a seller account since 2018 with only 5-star ratings and zero disputes since I signed up, I unfortunately trusted eBay by connecting to my bank account via eBay in order to receive the payout from my sale.A few months later, while browsing my banking app, I realize that I have an account aggregator called trustly group AB that would have access to my banking data, including account balance, banking transactions, payment recipient, savings plan… basically everything that appears on my app.I decide to contact my bank, which tells me that they have no power because I authorized the aggregation, and they ask me to contact eBay.I contact eBay, who tell me that the only solution is to delete and close my seller account, which I did.Now that everything has been closed, the aggregation is still on my bank account; when I contact customer service they tell me they have no visibility because the account is closed.Here is what is written on the site regarding account closure «What data do we delete?When your data deletion request is accepted, we delete all personal data that we are legally required to delete.Personal data is deleted using approved methods such as direct deletion, anonymization, pseudonymization and aggregation »However, I can’t get rid of it. Who should I contact? Should I file a complaint?Thanks for your replies

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