No information about my purchase

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Hello,
I ordered an item on eBay a week ago, I received an order confirmation by email, but when I go to my account, the order doesn't appear and I have no information about its shipment, I don't know how to get any.
Bruno.

dibru.fr.jyt3nl

2 View listings

Posted 1 year ago·Last reply 1 year ago

1 comment

koalagris

Mentor1 year ago

View listings

Hello @dibru.fr.jyt3nl

You probably made the purchase without being logged into your account.

See this link:

https://www.ebay.fr/help/buying/paying-items/acheter-sans-tre-inscrit?id=4035&st=3&pos=2&query=Acheter%20sans%20%C3%AAtre%20inscrit%20&intent=achat%20sans%20%C3%AAtre%20inscrit&lucenceai=lucenceai&docId=HELP1147

Best regards