Have you had any problems getting a refund when you aren’t delivered after having found | Community Mentor Help

jeanboi68 · 2025-07-29T16:22:56.050000Z

Yes, I had 30 days to get my refund, but I was told to contact the seller and reach an agreement. Which I did! That put me past the deadline to get the refund, because the seller promised to send me my four birds in Karl Ens porcelain, but of course I never received anything and when I contacted him he told me that the following Wednesday they would be sent: nothing 😡And I can no longer get hold of him and now you’re no longer taking me into account 😡Yet I followed your recommendations to the letter!? And the victim in all of this is me. He had told me not to touch the full amount (56 euros) instead of 140 euros? Who is telling the truth?! This man is clever, and if I’m not refunded, one might think you condone this behavior?! I’m expecting a response from you that matches the trust I had in you and your platform!I may not be your biggest customer, but in three years I must have bought for 2000 to 3000 euros, so I think my approach is completely normal, because if I’m told that I won’t be refunded because I went past the time limit for claims, I point out that I got in touch and tried to reach an agreement that was not respected! and now what do you say!?If you read our correspondence, you’ll see that I’m telling the truth! Moreover, I learned that this seller had problems with buyers!So is my fault that I followed your recommendations?! And should I just give up on this money?

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Have you had any problems getting a refund when you aren’t delivered after having found | Community Mentor Help | eBay France