Having instead of reimbursement | Community Mentor Help

val5399 · 2024-07-09T05:34:14.232000Z

HelloCould you help me please?On June 11 I made a purchase of around 200 euros. Not having an eBay account, I paid with my credit card as a guest.The next day the seller canceled the sale.I receive a refund email with a delay of 3 to 5 days10 days later I contact the seller explaining to him that the refund had still not taken place.This very kind seller contacted them for me and told me that the delay could be 30 days.When checking my account this morning. No refund but a credit note ??? So not visible.How can I have a credit note without having an eBay account? Can I have this credit note turned into a real refund?Small clarification, I wanted to be called back by eBay by leaving my phone number but impossible. I live on Réunion Island and my number is not recognized.Thank you in advance for the help you will provide me. I rarely order online.

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Having instead of reimbursement | Community Mentor Help | eBay France