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Hello,
At the end of last week, I sent item 227254380019 with tracking number 8******. The buyer did receive the package, but it is impossible for me to specify that it was indeed delivered on March 17, 2026. I have the postal certificate. What should I do?
The funds are blocked. Thank you for your reply
[Message edited - Tracking number removed]
3 comments
koalagris
Mentor6 months agoHello @comtessechat
Funds are still blocked for new sellers and occasional sellers:
https://www.ebay.fr/help/selling/getting-paid/getting-paid-items-youve-sold/payments-hold?id=4816&st=3&pos=1&query=Paiements%20bloqu%C3%A9s&intent=paierments%20bloqu%C3%A9s&lucenceai=lucenceai&docId=HELP1450
Nothing to do with delivery status, which moreover is only updated automatically (if you entered the tracking number correctly on the eBay order), but often with a delay...
Best regards
comtessechat
OP6 months agoThe tracking number has been entered correctly. I am attaching the
La Poste certificate.
Kind regards
koalagris
Mentor6 months ago"I am attaching the postal receipt. " = that’s useless, especially on this forum between users...
(re)read the link posted earlier: whether delivered or not, the funds will in any case be blocked for at least 14 days, so please be patient.