Banned from purchasing for the wrong reason | Community Mentor Help

bucourt · 2026-04-26T15:30:30.249000Z

Hello. For several months now, I haven’t been able to place bids on listings abroad because I would not have paid for 2 listings located abroad. The truth is that I had asked the seller of these 2 listings to combine the shipping costs so I wouldn’t have to pay them twice. For some reason I don’t understand, I also couldn’t do it during the transaction. So I asked the seller to send me an invoice via eBay to settle the full amount. The seller preferred to create a new Buy It Now listing with the 2 listings in 1 to solve this problem. My issue is that, to cancel the two other transactions, he decided to give the reason that I had not paid for them... So now I’ve become a "bad payer". I’ve been trying to appeal this decision for several months, but eBay just keeps sending me to question/answer pages where my problem is never mentioned. And the AI support doesn’t understand either.Can a human help me? Best regards,

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Banned from purchasing for the wrong reason | Community Mentor Help | eBay France