Hello, big problem: I ordered a figurine for my son for around €100 that came from England. Unfortunately, I saw that my package was not delivered to my address; it was delivered to a British swimmer. The seller must have made a mistake. What steps should I take to get a refund.

Hello , check the listing for the estimated delivery date . If it has passed, open a dispute for item not received . At the bottom of this page , Help / eBay Customer Guarantee . Regards.

Need help: how to get a refund for an order not received | Community Mentor Help

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Need help: how to get a refund for an order not received | Community Mentor Help | eBay France