Good evening, I'm posting a message here, given that eBay can no longer be contacted by email (...) and that I get home too late to be able to call them or get in touch with an advisor. I placed an order, and upon receiving it and during the testing phase, I realized it was defective. I told the seller about it, he agreed to a return and told me I would be refunded... so far so good. I sent the package back the next day (December 12), I informed the seller, including by sendi...

I took the time to call. It really was the fact that there were two returns that was the problem. The advisor opened a dispute that ruled in my favor since the item was indeed returned, proof to support it. I’ll finally be refunded within a few days. Glad this is ending like this. A huge thank you to eBay customer support, which was perfect. I don’t have the option to mark this topic as resolved, if a moderator could do it. Or delete the topic, I don’t know how it works here once a topic...

Need help with a return/refund | Community Mentor Help

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Need help with a return/refund | Community Mentor Help | eBay France