Account blocked

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I received an email from eBay saying that a third party accessed my account without my authorization.
So I reset my password, I tried everything, but my account is still blocked. I can't get in touch with customer service; it's impossible by phone, it doesn't work, and not by email either. I don't know what else to do.
Do you have any idea? Thanks in advance.😀

shophone30

13 View listings

Posted 1 year ago·Last reply 1 year ago

2 comments

koalagris

Mentor1 year ago

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"I can’t get in touch with customer service"

Have you tried the links at the very bottom of this help page?

https://www.ebay.fr/help/account/protecting-account/obtenir-de-laide-en-cas-de-compte-pirat?id=4196&st=3&pos=2&query=Obtenir%20de%20l%27aide%20en%20cas%20de%20compte%20pirat%C3%A9&intent=usurpation&lucenceai=lucenceai&docId=HELP1109

shophone30

OP1 year ago

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Yes, I tried when I put it by phone it tells me that it’s not
available, and by email on the page there is a send mail but when I
click on it, there’s no link, I tried from two different computers
and from my iPhone.