Return voucher please

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Summary: braba5028 expressed frustration after buying a defective alternator for his C3 car. Despite the seller's advice to repair the part, he wants to return it without paying shipping costs. koalagris replied that the forum is for users and recommended contacting customer service via a link to resolve the return issue.

Hello,, I bought an alternator for my C3 car, the problem is that it is not freewheel, in short it is seized and doesn't work properly, I contacted the seller ( scratch auto ) , he told me you can repair it ( change the pulley ) , this is not normal we buy to repair the part, really unacceptable,

I would like to return this part (alternator) but the problem is that I pay the shipping costs, the part is heavy, it is not normal that I pay the transport costs, it is not my fault that the part is defective, please send me the return slip thank you for your understanding .