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Hello
Summary: bete-fr is having a payment problem for an international purchase because the seller does not ship the item to France. francexpressdeal advises contacting the seller to confirm international shipping and suggests getting added to the exempt buyers list. bete-fr agrees to follow this advice and thanks them for the help. francexpressdeal also points to an eBay help page for other possible resolutions. bete-fr promises to provide an update after taking the suggested steps.
I have a payment to make but it is blocked.
at the time of payment this message is displayed.
The seller does not send this item to your address (Hauts-de-France, Metropolitan France). You can:
- Change your delivery address and try again.
Contact the seller to ask for the total order amount.
The seller is in England on their listing, so it is international.
If anyone has a solution to this problem. Thank you.
francexpressdeal
Mentor1 year agoGood evening @bete-fr
contact the seller to ask if they do ship to France.
If so, tell them to put you on the list of buyers exempt from conditions (that will be the simplest).
bete-fr
OP1 year agoYes, he confirms to me that he has international sales.
Okay, I'll pass your feedback on to him. Thanks in advance.
francexpressdeal
Mentor1 year ago@bete-fr
si il ne trouve pas, qu'il aille à cette page d'aide de ebay.uk :
Setting buyer requirements | eBay
Et qu'il regarde la partie "Allowing buyer exemptions"
bete-fr
OP1 year agoOkay, I’ll keep you informed about what happens next. Thanks for your time.