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Hello
Now he’s asking me to have it sent back to me and be refunded because the cap is damaged.
What proves to me that it’s really my bottle and why should I be the one to bear the cost...
It may very well be that he’s the one who damaged it... worse, that it’s another bottle...
Regards
2 comments
max2661953
·2 years ago@climens_passion ?
And yes, you’re a victim of EB’s free exchange system (well, free for the buyer).
koalagris
Mentor2 years agoHello
You can't prove anything either...
https://www.ebay.fr/help/selling/managing-returns-refunds/grer-les-retours-objets-manquants-et-remboursements-vendeurs?id=4079&st=3&pos=5&query=G%C3%A9rer%20les%20retours%2C%20objets%20manquants%20et%20remboursements%20(vendeurs)&intent=objet%20non%20conforme&lucenceai=lucenceai&docId=HELP1111
Best regards