Hello, I’m looking for help, I called eBay support about a payment, they’re asking me for my IAN
Good evening, I contacted eBay customer service about a payment issue, and the person is asking me for my date of birth and my ID, is that normal ???? I'm scared
The site has to make sure that the person they’re calling back is really the account holder... what do you risk by giving your name and date of birth out loud?
koalagris
Mentor1 year agoGood evening @barfai-25
Following the sale of an item?
Indeed, identity and IBAN verification must be done to receive the funds:
https://www.ebay.fr/help/selling/getting-paid/sinscrire-en-tant-que-vendeur?id=4792&st=3&pos=1&query=S%27inscrire%20en%20tant%20que%20vendeur&intent=S%27inscire%20en%20tant%20que%20vendeur&lucenceai=lucenceai&docId=HELP1461
Best regards
barfai-25
OP1 year agoasked me for my date of birth...
francexpressdeal
Mentor1 year agoGood evening @barfai-25
whatever the problem encountered, this is precisely a security measure taken by customer service to be sure of the identity of their interlocutor.
barfai-25
OP1 year agoworld...thanks for your reply
francexpressdeal
Mentor1 year ago@barfai-25
on the fact that it is a site security measure, yes I am right.
koalagris
Mentor1 year agoThe site has to make sure that the person they’re calling back is really the account holder... what do you risk by giving your name and date of birth out loud?