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Hello, following a shipment by tracked letter, the buyer did not receive their items. What should I do? A photo of
I would have liked to get EBAY FRANCE's phone number, thanks for the reply.
1 comment
*miss-tigri*
Mentor9 months agoYou need to ask to be called back by customer service, see the link below
https://www.ebay.fr/help/buying/shipping-delivery/suivre-l%E2%80%99acheminement-dun-objet?id=4027
but the seller will not succeed because tracked mail does not prove that it was the buyer who received it. Tracking shows that it was delivered, but not to which address.
It is better to use Colissimo if the item is valuable.