Hello, a buyer wants to combine 3 purchases and only pay shipping fees once

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An buyer wants to combine 3 purchases into one shipment. What procedure should be used for combining them?

erdiber-66

27 View listings

Posted 2 years ago·Last reply 2 years ago

3 comments

erdiber-66

OP2 years ago

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Yes, I was able to make the necessary changes.

lingma85

Mentor2 years ago

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Hello @erdiber-66

See here-----> Offer combined shipping | eBay

Since this is for future sales...

If your customer has already bought, there are the following scenarios...

1) - cancel their purchases with their agreement, explaining why to them...----> Cancel an order as a seller | eBay

- relist the listings after setting up your account... and the combined shipping can be done..

or->

2) - ask them to pay for their purchases and you will refund the overpaid amount for the shipping costs. But you should know that eBay won't give you a free pass on the % taken from the refund... ----> Refund buyers | eBay

Talk with your buyer to determine the best outcome to take.

Best regards

erdiber-66

OP2 years ago

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Hello,
Thank you very much for your response. Kind regards.