Hello, a Japanese buyer wants to buy 3 products, but is unable to complete the purchase

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Hello, a Japanese buyer wants to buy 3 products, but can't manage to complete the purchase

laplume420

6157 View listings

Posted 3 years ago·Last reply 3 years ago

1 comment

*miss-tigri*

Mentor3 years ago

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Hello

Put their username on the list of buyers exempt from conditions

https://www.ebay.fr/help/selling/listings/creating-managing-listings/setting-buyer-requirements?id=4152&st=3&pos=1&query=D%C3%A9finir%20des%20Conditions%20requises%20pour%20les%20acheteurs&intent=Exempter&lucenceai=lucenceai&docId=HELP1060

and make sure to include the necessary customs documents

https://www.ebay.fr/help/selling/shipping-items/setting-shipping-options/international-shipping?id=4182&st=3&pos=2&query=Livraison%20internationale%20pour%20les%20vendeurs&intent=International&lucenceai=lucenceai&docId=HELP113