postage slip | Community Mentor Help

lescorpion51 · 2023-11-16T15:45:55.422000Z

hello everyone, when I am on the shipping slip page and I select Mondial Relay drop-off, the following message appears in red: "To continue the shipment, please select a pickup point", I click on "change relay point" and of course the relay point the customer requests does not appear in the list even though it is indeed in the Mondial Relay site list "import my ebay orders" ! so I can go through the Mondial Relay site to send the parcel to the pickup point chosen by the customer, but I lose the 75 euro insurance in the event of damage or loss ! what should I do! it is still unacceptable that we cannot send a parcel via ebay to a pickup point that does exist! I would also like to remind you that ebay takes a commission on shipping costs and that they are not capable of providing us with an efficient tool ! if anyone has a solution.... thanks everyone

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postage slip | Community Mentor Help | eBay France