“return slip” unusable, customer service completely unreachable | Community Mentor Help

jquintallet · 2025-06-10T10:53:01.392000Z

I asked for a return for a non-compliant item. The seller agreed and, he says, paid the return shipping costs (Mondial Relay), but all I get to print is a double page with the item photo (super useful!) and a "slip" showing the sale number and return reason, NOT a Mondial Relay label, even though the email received from EBay clearly indicates a Mondial Relay tracking number. Obviously, the word "commerce" at EBay is increasingly spelled "s-t-e-a-l-i-n-g", and when you ask to be called back - the only way to deal with a customer service representative -, it promises a call within 1 minute, and 3 minutes later it tells you it was impossible to reach you and that it must be your phone number's fault (even though this happens with any number, and of course no call attempt or blocked call was notified). HOW DO WE GET OUT OF THIS S*IT ?????

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“return slip” unusable, customer service completely unreachable | Community Mentor Help | eBay France