LockedDiscussion interactions are currently paused.Community Mentor HelpChevronRightIconcomputer bugI can no longer delete received orders. Big buggabemire2517View listingsPosted 2 weeks ago · Edited 2 weeks ago·Last reply 1 week ago See original 6 commentsComment NewestfrancexpressdealMentor2 weeks ago · EditedView listingsHello @gabemire you can’t delete received orders. You can only hide them:Purchase history | eBayI quote: "You can’t permanently delete items from your purchase history, but you can hide the ones you bought in the last 60 days. Here’s how:Select the More actions drop-down menu next to the item you want to hide.Select Hide item. If you hid an item by mistake, just select Undo." See originalgabemireOP1 week agoView listingsThere is no dropdown menu in the Orders tab. Best regards. See originalfrancexpressdealMentor1 week ago · EditedView listings@gabemire You say: "There is no dropdown menu in the orders tab."I wasn't talking to you about a dropdown menu in the orders tab.When you're in your purchase history: "Select the Other actions dropdown menu next to the item you want to hide." See originallingma85Mentor2 weeks agoView listingsGood evening @gabemire If the buyer can consult their purchases over the last 10 years... that also means that ebay keeps sales for the same period...So this isn’t a bug... but a move to bring sellers’ sales into "equality"/compliance, both for private sellers and pro sellers...Retention of accounting and tax documents: the deadline is now extended to 10 yearsThis was published in the Official Journal on June 26...Kind regards. See originalgabemireOP1 week agoView listingsI don't want to erase purchase history, but erase the discounted orders.I was able to do it until just a few days ago. Now I can't do it anymore. So there has been a software change. Best regards. See originalfrancexpressdealMentor1 week ago · EditedView listings@gabemire I only see this post now...What exactly do you mean by discounted orders?The ones you make as a seller?If that's the case, we can always archive them without any problem (it has never been possible to delete them). So let us know exactly how you were doing it and what's still blocking you today. See original
francexpressdeal
Mentor2 weeks ago · EditedHello @gabemire
you can’t delete received orders. You can only hide them:
Purchase history | eBay
I quote: "You can’t permanently delete items from your purchase history, but you can hide the ones you bought in the last 60 days. Here’s how:
Select the More actions drop-down menu next to the item you want to hide.
Select Hide item. If you hid an item by mistake, just select Undo."
gabemire
OP1 week agoThere is no dropdown menu in the Orders tab. Best regards.
francexpressdeal
Mentor1 week ago · Edited@gabemire
You say: "There is no dropdown menu in the orders tab."
I wasn't talking to you about a dropdown menu in the orders tab.
When you're in your purchase history: "Select the Other actions dropdown menu next to the item you want to hide."
lingma85
Mentor2 weeks agoGood evening @gabemire
If the buyer can consult their purchases over the last 10 years... that also means that ebay keeps sales for the same period...
So this isn’t a bug... but a move to bring sellers’ sales into "equality"/compliance, both for private sellers and pro sellers...
Retention of accounting and tax documents: the deadline is now extended to 10 years
This was published in the Official Journal on June 26...
Kind regards
.
gabemire
OP1 week agoI don't want to erase purchase history, but erase the discounted orders.
I was able to do it until just a few days ago. Now I can't do it anymore. So there has been a software change. Best regards.
francexpressdeal
Mentor1 week ago · Edited@gabemire
I only see this post now...
What exactly do you mean by discounted orders?
The ones you make as a seller?
If that's the case, we can always archive them without any problem (it has never been possible to delete them). So let us know exactly how you were doing it and what's still blocking you today.