HCR 40E camcorder | Community Mentor Help

capom_1132 · 2025-10-13T16:44:54.502000Z

Hello,I sent back an item because it was faulty.I dropped it off in a “Mondial Relay” locker.This carrier marked my parcel as dropped off, but told me that when it was deposited, the parcel was not put in the right locker. He told me this would cause a delay.Today he tells me by phone that he has lost track of the parcel and that the parcel is therefore lost. Mondial Relay, true to its reputation, has no solution. How do I get back the €138 for this parcel lost by the carrier?

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