CANNOT UPDATE MY VISA CARD I can't register a new Visa card | Community Mentor Help

crowpied · 2024-10-29T20:09:59.632000Z

Ok, I’ve spent hours trying to fix this! I have an eBay account in the UK since 2003, as I was living there at the time for 21 years. I won a couple of auctions a few days ago, I tried to pay, but the payment would not go through. I checked and saw that my card has expired, (the old expired card was from my French bank) I tried to add a new card from the same bank, the details are the same, all I needed was to change the expiry date and the 3 numbers on the back. But every time I tried, I would go through the process, my bank sending me a code to validate it, but as I click to add card, same message / We couldn't verify this card. Please select a different payment method. I HAVE AN ACCOUNT IN FRANCE TOO due to the fact I live here now, I try on eBay France, and same issue just different message: Your payment information is not available on international eBay sites. To view and update this information, go to the Payments on the GB site. I spoke to an assistant in the UK and after hours, she told me all my details are fine it could be my bank?! If it was my bank, when I go through the process to add a card on eBay UK, my bank sends me a code to add with my own code, I click VALID, and then I am told it is fine! THEN you have to click the button ADD THE NEW CARD and then i got AGAIN THE SAME MESSAGE/ We couldn't verify this card. Please select a different payment method. PLEASE can someone help? I have spoken to "an assistant" live or AI??? in Ebay.com for hours, I spend my all afternoon trying to resolve this, by the way I can buy online and have the fund in my bank to pay. Could it be due to the fact that I have 2 accounts? It even seems I have one on Ebay.com (I know this is mental) as I do not recollect having made one and when I check on my browser password for Ebay, i can see Ebay Sign in.com CREATED IT ON THE DAY I MADE THE PURCHASE which was Sunday 27 October??? I tried to put the maximum of information hoping someone will help? ALL I WANT IT IS To be ABLE TO ADD MY NEW CARD, Thank you in advance for your help Herve. Herve. Ok, I’ve spent hours trying to fix this! I have an eBay account in the UK since 2003, as I was living there at the time for 21 years. I won a couple of auctions a few days ago, I tried to pay, but the payment would not go through. I checked and saw that my card has expired, (the old expired card was from my French bank) I tried to add a new card from the same bank, the details are the same, all I needed was to change the expiry date and the 3 numbers on the back. But every time I tried, I went through the process, my bank sending me a code to validate it, but when I clicked to add a card, the same message / We couldn't verify this card. Please select a different payment method. I ALSO HAVE AN ACCOUNT IN FRANCE because I live here now, I try on eBay France, and same issue just different message: Your payment information is not available on international eBay sites. To view and update this information, go to Payments on the GB site. I spoke to an assistant in the UK and after hours, she told me all my details were fine, it could be my bank?! If it was my bank, when I go through the process to add a card on eBay UK, my bank sends me a code to add with my own code, I click VALID, and then I am told it is fine! THEN, you have to click the button ADD THE NEW CARD and then I got AGAIN THE SAME MESSAGE / We couldn't verify this card. Please select a different payment method. PLEASE, can someone help? I have spoken to "an assistant" live or AI??? On Ebay.com for hours, I spent my whole afternoon trying to resolve this, I can buy/pay online and I have the money in my bank to pay. Could it be due to the fact that I have 2 accounts? It even seems I have one on Ebay.com (I know this is insane) as I don't even remember making one and when I check the password on my Firefox browser for Ebay, I can see Ebay Sign in.com CREATED IT ON THE DAY I MADE THE PURCHASE which was Sunday 27 October??? I tried to put in as much information as possible hoping someone will help? ALL I WANT IS TO BE ABLE TO ADD MY NEW CARD, Thank you in advance for your help Hervé.

Discussions

CANNOT UPDATE MY VISA CARD I can't register a new Visa card | Community Mentor Help | eBay France