LockedDiscussion interactions are currently paused.Community Mentor HelpChevronRightIconCarplay Hello, do I need to close a dispute myself to get a refund from the seller, or is it the other way around?cchriri01525View listingsPosted 3 months ago·Last reply 3 months ago See original 2 commentsComment NewestkoalagrisMentor3 months agoView listingsHello @cchriri01 It's the opposite. If you close the dispute, you are simply giving up the claim, and any hope of a refund. Be sure to respect the time limit for action to avoid your case being closed without follow-up: https://www.ebay.fr/help/buying/returns-items-not-received-refunds-buyers/demander-ebay-dintervenir-pour-les-acheteurs?id=4701&st=3&pos=1&query=Demander%20%C3%A0%20eBay%20d%27intervenir%20(pour%20les%20acheteurs)&intent=demandez%20%C3%A0%20ebay%20d%27intervenir&lucenceai=lucenceai&docId=HELP1382 Best regards See originalcchriri01OP3 months agoView listingsThank you very much for your quick response. I had a feeling the seller was trying to rip me off. See original
koalagris
Mentor3 months agoHello @cchriri01
It's the opposite.
If you close the dispute, you are simply giving up the claim, and any hope of a refund.
Be sure to respect the time limit for action to avoid your case being closed without follow-up:
https://www.ebay.fr/help/buying/returns-items-not-received-refunds-buyers/demander-ebay-dintervenir-pour-les-acheteurs?id=4701&st=3&pos=1&query=Demander%20%C3%A0%20eBay%20d%27intervenir%20(pour%20les%20acheteurs)&intent=demandez%20%C3%A0%20ebay%20d%27intervenir&lucenceai=lucenceai&docId=HELP1382
Best regards
cchriri01
OP3 months ago