What is eBay?
Summary: alexlouloute expresses frustration with eBay, particularly regarding unexplained bank debits and bidding rules, after finding that their item was sold for less than its expected value. koalagris explains that micro-deposits are normal for account verification and emphasizes the importance of setting bids correctly. They also provide links to resources that help cancel sales and close an account. koalagris reminds them that reading the terms and conditions is essential to avoid mistakes when listing items for sale.
1 comment
koalagris
Mentor2 years agoGood evening @alexlouloute
"eBay allowing itself to go onto my bank account to take and transfer €0.001" = normal! (micro-transfers to verify the IBAN)
https://www.ebay.fr/help/selling/getting-paid/sinscrire-en-tant-que-vendeur?id=4792&st=3&pos=1&query=S%27inscrire%20en%20tant%20que%20vendeur&intent=s%27inscrire%20en%20tant%20que%20vendeur&lucenceai=lucenceai&docId=HELP1461#section3
"Yesterday I was told that someone won the auction with €38 that I will receive in my account" = item already sold for €40 on 16/8 (auction format) and relisted by you (???) at €38 (still in auction format) with 1 bid placed.
if you want €200 for it, you need to start the auction at €200, not at €38 or €40 (surprising to have made the same mistake again)
so:
https://www.ebay.fr/help/selling/getting-paid/annuler-une-commande-en-tant-que-vendeur?id=4136&st=3&pos=1&query=Annuler%20une%20commande%20en%20tant%20que%20vendeur&intent=annuler%20transaction&lucenceai=lucenceai&docId=HELP1090
(for the sale confirmed at €40)
+
https://www.ebay.fr/help/selling/listings/creating-managing-listings/canceling-listing?id=4146&st=3&pos=1&query=Terminer%20une%20vente%20plus%20t%C3%B4t%20que%20pr%C3%A9vu&intent=terminer%20vente&lucenceai=lucenceai&docId=HELP1027
(for the current auction at €38)
Ebay is a site that requires you to read the terms and conditions and think before putting anything online... as for the explanations, you didn't do anything to go looking for them and charged ahead headfirst to sell your necklace "in a slapdash way," everything needed to go straight into the wall! 😞
Why didn't you come to the forum earlier?
No account closure possible as long as an ad is online, or as long as commission fees are still due, after which:
https://www.ebay.fr/help/account/changing-account-settings/fermer-votre-compte?id=4199&st=3&pos=1&query=Fermer%20votre%20compte&intent=fermer%20compte&lucenceai=lucenceai&docId=HELP1078
Happy reading (unfortunately late)...