Phone number change. Recover account | Community Mentor Help

vulp90 · 2023-10-04T03:06:51.588000Z

Hello.I changed my phone number and it still asks me for an authentication numberon my old number, so it’s impossible to log in and get help. I would like to contact them by email so they can change my number, but I can’t find their email anywhere! Or failing that, by phone, what number should I use to contact them? Secondly: what proof documents will they ask me for to regain access to my account? Do they ask for a scan by email/phone of the ID card? thank you for your help.

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