Locked
Discussion interactions are currently paused.
change of tracking number by I don't know who
Summary: nannord44 shares a delivery experience with Mondial Relay, where a parcel was initially sent to the wrong destination, Minihy Tréguier, instead of Loudéac. jacquelinedu36 explains that the original pickup point probably changed, and that the parcel will be redirected or sent back. In the end, nannord44 says the parcel arrived at its destination but expresses concerns about the delays and the system’s ongoing problems.
hello,
I'm editing a Mondial Relay label to send a parcel to Loudéac (22600), I posted it on 6/10 in a locker, and I receive the email confirming that my parcel, with the 8-digit tracking number, is the right one.
On 7/10 the parcel is picked up, and on the morning of the 11th I receive a new email informing me that one of my shipments is finally being sent to Brittany but to Minihy Treguier (22220), which is 84 km and 1 hr 15 min away by road.
I wait 9 hours to contact eBay customer service.
If some of you have already been in my situation, how did it end up?
Thank you for any responses
jacquelinedu36
Mentor1 year agoHello,
The pickup point where you sent the parcel is no longer valid > so the parcel will be available at another pickup point if the buyer does not go to pick it up the parcel will be returned to you
nannord44
OP1 year agogood evening, a little late, everything arrived safe and sound, I think the