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Choose a Mondial Relay pickup point other than the one suggested by the scam robot that costs 1 euro!!!
Summary: guirle exprime sa frustration concernant un problème récurrent avec Mondial Relay, où un point de collecte incorrect est automatiquement proposé, entraînant une augmentation des frais de port. koalagris demande si le service client a été contacté, tandis que lingma85 suggère de modifier les paramètres d'adresse pour éviter des frais supplémentaires. guirle considère ces frais comme une arnaque injustifiée.
Hello
Regularly when I make a purchase with delivery to a Mondial Relay pickup point, the bot suggests a location (always the same one) 23 km from my home, even though I have one less than 200 meters away.. and it's impossible to change it in my settings
So I systematically change it at checkout and then the shipping cost systematically increases the bill by 1 euro !!!
If this isn't a nice SCAM, it's a pretty good imitation. It happened to me again just today and I find that extremely dishonest and I really wonder why there's this completely unjustified extra charge
lingma85
Mentor2 years agoGood evening @guirle
Edit here--------> https://accountsettings.ebay.fr/uas/addresses
and above all, don't forget to "confirm" or "save" the change...
Once the change is saved, normally, there is nothing to change at the time of billing.
Regards
koalagris
Mentor2 years agoHello @guirle
You are the first to bring this up.
What did customer service reply to you about this?
Best regards