Hello, I bought a book, delivered by express to a pickup point. Except that the seller forgot to enter the contact details so that I could receive the pickup code I contacted Chronopost, who confirmed this issue to me in writing, the seller I contacted 3 times is not replying, he sent eBay proof of shipment, so my dispute is blocked, what can I do? thanks

except that the seller doesn't know your email... on their side it is encrypted BY EBAY (something like "memberebayxxxxxxx.xx) = check with ebay customer service first thing tomorrow (because testimonials like yours are starting to pile up on the forum, yours is with chronopost, but the problem is the same with a mondial relay locker drop-off, even though that carrier agrees to pass the code on to the recipient who comes forward) On ebay all the info about the package being made av...

Chronopost: incorrectly filled out email, no pickup number | Community Mentor Help

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Chronopost: incorrectly filled out email, no pickup number | Community Mentor Help | eBay France