Hello, I ordered an item from a seller, but I received the item and it is not the right one. I created a return, but I still have not received the return label. Please do what is necessary to send me the label or contact the seller because I can't get hold of them by message. Thank you
koalagris
Mentor2 years agoHello @abde_8420
"I ask you on this to do what is necessary" = ?
you are here on a forum among users...
Continue the procedure:
https://www.ebay.fr/help/buying/returns-items-not-received-refunds-buyers/renvoyer-un-objet-pour-obtenir-un-remboursement?id=4041&st=3&pos=1&query=Renvoyer%20un%20objet%20pour%20obtenir%20un%20remboursement&intent=objet%20non%20conforme&lucenceai=lucenceai&docId=HELP1134
See the section "ask eBay to step in"
(and if needed: contact link to customer service "ask us to call you" at the bottom of the help page)
Regards