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keyboard delivered by mistake
Hello ,
I ordered a Toshiba PC keyboard, AZERTY type and not QWERTY, which you delivered to me by mistake. I can't use it. What can you do for me. Do I have to buy another AZERTY one or can you exchange it for me. ?
I look forward to your concrete proposal and thank you
the buyer loyal to your company
buyer
1 comment
koalagris
Mentor1 year agoGood evening @donhuyn_86
1) here this is a forum between users,
2) ebay doesn't sell anything: it's just a platform that connects people,
3) reread the listing to check whether this keyboard was advertised as QWERTY or AZERTY.
= contact your seller
https://www.ebay.fr/help/buying/resolving-issues-sellers/contacter-un-vendeur?id=4021&st=3&pos=2&query=Contacter%20un%20vendeur&intent=contacter&lucenceai=lucenceai&docId=HELP1051
For info, see also the return procedure:
https://www.ebay.fr/help/buying/returns-items-not-received-refunds-buyers/renvoyer-un-objet-pour-obtenir-un-remboursement?id=4041&st=3&pos=1&query=Renvoyer%20un%20objet%20pour%20obtenir%20un%20remboursement&intent=retour&lucenceai=lucenceai&docId=HELP1134
Regards