Customer waiting for package delivery | Community Mentor Help

he-53845 · 2024-08-21T18:58:30.139000Z

I receive a message saying that my parcel is on hold pending payment of an additional amount due to an error in the weight of the delivered goods.Yet there’s nothing like that on the Colissimo site, which tells me the parcel will arrive within the expected timeframe...What am I supposed to make of all this?

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Customer waiting for package delivery | Community Mentor Help | eBay France