Hello everyone, a buyer is trying to scam me, he's filing a claim for item not received, but the tracking states that he did receive it, should I go there in person or is eBay not too dumb and will see that the tracking proves I'm right? afraid of getting ripped off :'(

Good evening @depanna_69 Your Colissimo tracking number indicates a parcel with signature.... so, tell him-------> - to ask his Post Office who signed for it in his place... - to carry out a neighborhood inquiry... and possibly file a complaint... But this is no longer up to you, as you have fulfilled your role as seller..... the rest is the responsibility of the carrier and above all the delivery person who dropped off the parcel without knowing who he was handi...

Customer saying they didn't receive it even though it's clearly marked delivered? | Community Mentor Help

Discussions

Customer saying they didn't receive it even though it's clearly marked delivered? | Community Mentor Help | eBay France