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Stuck in the "seller hub"!
Summary: anelect59 expresses frustration at being stuck in eBay’s "seller hub" without being able to switch back to the classic view, despite several attempts to resolve it through technical means. francexpressdeal replies by explaining that it is surprising the link to return to the classic view is still available, since eBay made this transition automatically and irreversibly more than a year ago. francexpressdeal advises contacting eBay customer support for help.
Good evening everyone!
This title is a bit "multiverse" but that’s really it 🤣 : has this ever happened to you, not being able to get back to the classic view of your ebay space?
I took a trip to the seller hub today and since then it’s impossible to get out of it: the link "seems" active (but the mouse doesn’t show up as a hand), if I click it, the pop-up opens to confirm the request to switch to the basic interface and nothing happens when I click the validation button this time.
For info:
- I logged out and back into my account,
- I cleared the browser cache (Firefox),
- the browser is up to date,
- I disabled the ad blockers,
... but nothing works.
Thanks for your help. I’ll contact ebay later if needed.
francexpressdeal
Mentor1 year agoGood evening @anelect59
actually, what’s surprising is that you still had the link to switch to the Seller Hub. Because it’s been well over a year that the site has done that automatically, with no way to go back to the classic display.
Likewise, it’s odd that you have a link to go back to the classic display.
For me, that’s no longer possible.
You can check with customer service if needed (link at the bottom of the page):
https://www.ebay.fr/help/selling/selling-tools/hub-vendeur?id=4095&st=3&pos=1&query=Hub%20vendeur&intent=hu%20vendeur&lucenceai=lucenceai&docId=HELP1305
anelect59
OP1 year agoP.S. Same issue with Edge.