Good evening,I sold an item that I sent via Mondial Relay. Sent on 06/11, then delivered to the recipient at a pickup point on 09/11 according to the tracking on the Mondial Relay website. Saturday evening, I received an email from eBay informing me that the buyer had submitted a request for item not received.I immediately provided eBay with the parcel tracking number and wrote to the buyer to tell them that I was surprised, that as far as I was concerned the item had been picked up.That’s where...

so... @likeanewbie to report .. the argument is (as already said )----> "hopes to obtain a refund" = makes a false statement... Nothing is too strong if we want to defend ourselves against trickery... On the other hand... you respond to the dispute and at the same time... you report it.... (nothing is too good for this specimen..) 😡 Best regards

Package appears delivered on the Mondial Relay website, but buyer says they have not received it | Community Mentor Help

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Package appears delivered on the Mondial Relay website, but buyer says they have not received it | Community Mentor Help | eBay France