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Returned package
I would like to know what happens when a buyer does not pick up their parcel from a relay point and the parcel is returned. Are we obliged to refund them?
Thank you for your help.
1 comment
*miss-tigri*
Mentor2 years agoHello
Do you refund the buyer by deducting the shipping costs, or do you send a new item and ask for a new payment for shipping..