Package delivered but not received, I'm the seller | Community Mentor Help

tech2793 · 2026-03-26T19:29:27.898000Z

Hello, if someone can help me, everything is going well with the buyer, but the parcel is marked as delivered, but not received by the buyer. Colissimo marked the parcel as lost. But am I the one who loses out? Do I need to refund the buyer? We are acting in good faith

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Package delivered but not received, I'm the seller | Community Mentor Help | eBay France