Package marked as delivered but not received by the recipient | Community Mentor Help

noubavitch · 2025-06-11T14:19:44.748000Z

Hello, I sent a parcel via the eBay platform with insurance through Chronopost shop to shop. The parcel is marked delivered a few days ago, but when the recipient came this morning, they were told that the parcel had already been delivered and that there were a lot of problems with the QR codes. What do you think I should do next? Thanks for your help

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Package marked as delivered but not received by the recipient | Community Mentor Help | eBay France