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Package received after the date. I had reported it and I just received it
Summary: jeanboesse-0 explained that their printer cartridge order, placed in December 2024, was received late, and that they received a refund notice from Ebay. They want the seller not to be penalized and are asking how to cancel the refund. *miss-tigri* advises contacting the seller directly to arrange payment, providing a link to Ebay’s instructions for contacting a seller.
Good evening,
I had placed an order for printer cartridges in December 2024. Since I hadn't received the cartridges on time, I reported it, because I thought the package might have been lost during shipping.
I just received the package today and at the same time a message from Ebay saying I was going to be refunded. I don't know how to contact Ebay to explain to them that the problem is not with the seller, given the postmark date.
I would therefore also like the seller not to be penalized and to be able to keep what I paid them for the purchase.
*miss-tigri*
Mentor1 year agoHello
Since the dispute is closed for ebay, contact the seller and sort it out between you for a payment that suits you.
https://www.ebay.fr/help/buying/resolving-issues-sellers/contacter-un-vendeur?id=4021&st=3&pos=2&query=Contacter%20un%20vendeur&intent=Con&lucenceai=lucenceai&docId=HELP1051