Returned package tracking not updated | Community Mentor Help

ecliipse · 2026-05-20T16:53:54.112000Z

Hello, I ordered an item. I received the wrong item. The seller provided me with a return label following the dispute I opened, and I dropped off the parcel at a pickup point with the provided label, except I keep receiving notifications saying that the parcel has not been returned and I have no response from the seller, and it tells me that the return period will close tomorrow even though I have already sent the parcel.It’s impossible to send messages to eBay via the dispute, and when I ask to be called back, I don’t get called back, so at this point I don’t know what to do. I followed the procedure. I used the label, I sent the parcel, I can’t get in touch with eBay, and I’m being told that tomorrow it’s over.Thanks

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Returned package tracking not updated | Community Mentor Help | eBay France