Parcel returned to sender | Community Mentor Help

flordela709 · 2024-04-15T15:17:57.980000Z

Hello, Following our last phone conversation to allow me to receive and send messages to the seller (as my account was blocked) I am sending you this message again. The seller tells me to check with you because he sent me my parcel, which never reached me. It was supposed to go through a pickup point, but the delivery was not made because my pickup point did not receive it and my parcel was sent back to the seller. Now I would like to get my parcel and the seller is ready to send it back to me, but he does not want to pay the shipping costs again. What should I do? Otherwise, I would like to be refunded if that is simpler for everyone.

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Parcel returned to sender | Community Mentor Help | eBay France